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Southern & Central Utah's FASTEST
Internet Service Provider


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Internet Troubleshooting and Tech Support

Whether you are experiencing an outage, can't connect to a website or just need help setting up your email, our friendly and knowledgeable support staff is here to help!

Tech Support Contact

Please note: E-mail is only monitored during business hours. If you require immediate assistance due to an outage on the weekend, please call (888) 826-4211 and leave a message. Our on-call technicians actively monitor voice mails and will call you back shortly.

Technical Support

Phone Hours:
Mon-Fri 8:00am - 10:00pm
Sat 10:00am-5:00pm
Phone: (888) 826-4211
Select Opt. 2 > Opt. 2
TechSupport@socen.com

Special Access Circuits &
Commercial Phone Systems

Phone Hours:
Mon-Fri 8:00am - 10:00pm
Sat 10:00am-5:00pm
Phone: (888) 826-4211
Sales: (435) 263-0759
Netops@socen.com

Tech Medics

Phone Hours:
Mon-Fri 8:00am - 5:00pm
Phone: (888) 826-4211
TechMedics@socen.com

Basic Internet Troubleshooting Steps:

  1. First try power cycling your modem. Just unplug the power cord from your modem, leave it unplugged for 15 seconds, plug the power supply back into the modem, wait a minute and then retry connecting to the Internet.
  2. If that doesn't work, try power cycling your router (if you are using one). Unplug the power cord, leave it unplugged for 15 seconds, plug the power supply back into the router, wait a minute and then retry connecting to the Internet.
  3. If that doesn't work, try restarting your computer.
  4. If that doesn't work, call South Central Technical Support. Please be at your computer with it turned on when you call.

Your Computer Information:

Your IP Address: 54.162.91.86
Your Operating System:
Your Browser: Unknown
Your Resolution:
JavaScript:
Flash Player:

Modem Wireless Setup Guides:

BEC 7300GT BEC 7402GTM
BEC 7402GTM R4 Comtrend CT-5361/CT5363
Visionnet TW207ER-4 Visionnet W205-4

South Central Communications is the Internet service provider for:

Alton, Angle, Antimony, Apple Valley, Beaver, Beryl, Bicknell, Boulder, Brian Head, Bryce Canyon, Burrville, Cane Beds, Canonville, Centennial Park, Circleville, Colorado City, Duck Creek, East Zion, Enoch, Enterprise, Escalante, Fish Lake, Fredonia, Fremont, Glendale, Gooseberry Mesa, Greenwich, Grover, Hatch, Henrieville , Hildale, Jacob Lake, Junction, Kaibab Band of Paiutes, Kanab, Kingston, Koosharem, Loa, Lyman, Marysvale, Milford, Minersville, Modena, Mt. Carmel, Newcastle, Orderville, Page, AZ, Panguitch, Paragonah , Parowan, Teasdale, Torrey, Tropic

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South Central Communications Office Locations

Escalante Office
45 North 100 West
P.O. Box 555
Escalante, UT 84726
(888) 826-4211
Cedar City Office
856 Sage Dr, Ste 302
Cedar City, UT 84720
Kanab Office
318 North 100 East
Kanab, UT 84741
(435) 644-2810

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